Return Policy

Return Policy

30-Day Money-Back Guarantee

We want you to feel confident purchasing Plumé. If you are not satisfied with your order, we offer a 30-day money-back guarantee from the date of purchase.

Eligibility

To be eligible for a return, items must be in their original condition and original packaging. Items that have been used beyond a reasonable trial period or are not in their original condition may not be eligible for a refund.

Return Shipping

Return shipping costs are at the customer’s expense, unless the item is faulty or we made an error with your order. In those cases, we will cover the cost of return shipping.

How to Request a Return

To initiate a return, please contact us via our Contact page with your order details. Our team will respond as soon as possible with instructions.

Refunds

Once your return is received and assessed, we will process your refund to your original payment method. Please allow reasonable processing time for the refund to appear.

This policy applies to purchases made directly through our online store.